Terms and Condition
Terms & Conditions
The travel site www.myyatratrip.com, mobile site and Smartphone App Platforms like iOS and Android are maintained by UP17 COMMUNICATION PRIVATE LIMITED It is an IATA certified travel company existing compliant with the laws of the Republic of India. By accessing or using this site or using any of its services, you are agreed on terms and conditions mentioned below, including any supplementary guidelines and future modifications.
MyYatraTrip may change, alter or remove any part of these below written Terms and Conditions without any prior notice. Any changes done in this Terms and Conditions of Use will be applicable the moment they are posted on the site. You need to re-check the “Terms & Conditions” link to be fully aware of the entire scenario.
While accessing, using, browsing or make booking through myyatratrip.com, users have to accept that they are agreed to the terms and conditions of our portal. In case of any violation, UP17 Communication Private Limited reserve all the rights for taking any legal actions against them.
The price, which we offer on MyYatraTrip.com, is generally includes accommodation charges, taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.
Our payment gateway is completely secure and customers can make the online payments through a safe transaction process that ensures their personal security codes will not be revealed in any circumstances.
Modes of payment available at MyYatraTrip for online bookings are:
- Credit/Debit Cards
- Net Banking
- WalletUPI
- GooglePay
- EMI
- PayPal
4. Use of the Website
In case of your use of this website, you agree that:
- You have the legal authority to create an obligatory legal requirement and enter into these Terms of Use.
- You will use this site as per its Terms of Use.
- You will use the website only to make lawful bookings for you or other person for whom you are officially approved to do these kinds of bookings. You will also inform other persons about the Terms and Condition of the website
- You will provide accurate information about every official document and other important details like name and DOB to the site in case of planning trip with it.
- In case of any error or mistake in the process of information, you will be solely responsible for the same.
- All information provided by you to this site should be accurate, updated and complete,
- If you have an account on this site, you are advised to secure it with your login details, including login ID and password. You will be entirely responsible for any use or misuse of your account.
- MyYatraTrip reserves the right to deny access to its Website to anyone, at any time without any notice and for any reason, including, but not restricted to, for the violation of its Terms of Use.
- On transacting with this site, you will receive an e-mail from MyYatraTrip for the status of your transaction. The e-mail will be sent to the e-mail address provided by you and MyYatraTrip is not responsible for the receipt of the supposed e-mail in your inbox. Be careful in providing right e-mail I’d.
- The customer acknowledges that the SMS sent by MyYatraTrip is an added facility for the convenience of the customers. It is not compulsory as per the law to provide SMS service alerts to the customers. If you don’t receive any SMS for any reason, MyYatraTrip is not liable for the same.
- MyYatraTrip is not responsible to provide information about any change in flight schedules, cancellation and status of airline or hotel etc.
The total price displayed on the site includes all applicable government taxes.
In case of increase in the fare in the issuance of the Air ticket , due to airlines, miscalculation in amount due to server error and from the banks payment gateway issue then MyYatraTrip reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to UP17 COMMUNICATION PRIVATE LIMITED after the communication from MyYatraTrip to avoid any discomfort.
You are required to pay the entire amount prior to the confirmation of your booking.
To get any infant’s ticket issued, the age of infant must be below 2 yrs and make sure that they have valid proof-of-age documents when they re checking in, and remember that the infant must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you’re booking. If the age of infant is 24 months or above then you need to book a separate booking as a child.
To get any child ticket issued, the age of child must in between 2-12 years and make sure that they have valid proof-of-age documents when they re checking in, and remember that the child must be accompanied by an adult at least 18 years old
All the tickets/bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines/Supplier.
Company is not responsible for any delay or cancellation of flights from airline's end.
If ticket is cancelled directly from the airlines web site , office or call centre , customer needs to inform MyYatraTrip.com for the refund to be processed. Please note that MyYatraTrip.com do not get any alert from airlines directly.
Every booking made on MyYatraTrip is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.
MyYatraTrip.com levies negligible amount of 300 Rs. per passenger/per sector for domestic and 500 Rs. per passenger/per sector for international air tickets as cancellation service charges.
MYTC insurance fee is non refundable.
Convenience fees are non-refundable in all cases.
Some bookings may be non-refundable as per the specific airline’s policy.
Some bookings cannot be cancelled partially as per the specific airline’s policy.
Cancellations can be made online or offline through Mybooking section or by sending an email to MyYatraTrip
We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.
Amendment charges on MyYatraTrip.com are subject to change as per the policy of the airline, which varies due to flight timings and booking class.
To cancel the tickets within 24 Hrs of the journey, MyYatraTrip recommends customer to contact directly to the Airlines and after that, send the cancellation request on our website for refunds.
In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don't entertain any cancelation request.
In case of No-show the refund amount is entirely depends upon the airlines. MyYatraTrip has nothing to do with the refund amount. MyYatraTrip will refund the same amount to the customer, which we receive from airlines in case of No-Show.
For cancellations before 60 Days or more of the date of departure, 25% of the tour cost (if full paid) will be charged as cancellation charges.
For cancellations before 30 Days of departure, 50% of the tour cost will be charged as cancellation charges.
For cancellations before 15 Days of departure, 100% of the tour cost will be charged as cancellation charges.
MyYatraTrip.com, as being a reputed and responsible travel agency, provides you the best possible information about the hotels, airlines, transportation, and railways. However, it is advised to all the clients to make a personal inquiry to avoid any confusion & mess.
We are not responsible for any delay & alteration in your trip due to unavoidable circumstances, which can be anything.
We are not responsible for any damage, loss or injury made during enjoying the holiday packages provided by us. You are accountable for your own safety measures.
We are also not accountable for any human error that gone unnoticed by the clients and our staffs.
All Terms & Condition Approved By
UP17 COMMUNICATION Pvt Ltd
